Privacy Policy


ANZ Solar is bound by the National Privacy Principles ("Principles")
contained in the Commonwealth Privacy Act 1988 (Cth) and will only
collect and use personal information in accordance with those
Principles.
The Principles are designed to protect the
confidentiality of personal information and the privacy of individuals
by regulating the way personal information is managed.

In
summary, the Principles define 'personal information' as information or
an opinion relating to an individual which can be used to identify that
individual.

We understand that when interacting with us the
privacy and confidentiality of your personal information is important to
you. That is why we are committed to safeguarding the personal
information you provide to us. ANZ Solar’s intention is to use the
personal information provided to us by you to make any dealings with ANZ
Solar better suited to your needs. ANZ Solar believes that choice is
one of the most important privacy principles. You have the choice not to
submit personal information (other than as may be required by law) to
us although this may result in us being unable to provide products and
services to you or reduce your ability to fully participate in all
aspects of our web sites.

What information does ANZ Solar
collect?

ANZ Solar may collect personal information about you
through our interactions with you. Generally, ANZ Solar may keep a
record of your name, contact details (ie. email address, telephone
number, etc.), and when collecting personal information for business
purposes your professional details (eg. qualifications, speciality,
areas of interest) and details of your dealings with us. Other
information may be collected from other sources but those sources will
provide details of what personal information is being collected and why.

The
personal information collected may vary depending on your particular
interaction with ANZ Solar but will be limited to that information
necessary to record and manage our interaction with you (eg. your name,
relevant contact details and information about the interaction).

If
any personal information is collected through visiting our website you
will be informed of its use, purpose, who it may be disclosed to and the
procedure to gain access to it through specific statements and privacy
policies on the website. ANZ Solar may provide links on our website to
other sites. These sites may have different privacy policies and you are
advised to check the privacy policy on those sites.

How does ANZ
Solar use personal information and to whom does ANZ Solar disclose it?

The
Principles generally require ANZ Solar to use personal information only
for the primary purpose for which it is collected, or for secondary
purposes which are related to the primary purpose.

In general,
ANZ Solar uses personal information for the following purposes:

   
* to provide products or services that have been requested;
    *
ensuring our products deliver to you the information requested based on
your specialty and areas of interest (eg. meetings and conferences,
clinical trials, etc.);
    * to develop and improve our products,
services, communications methods and the functionality of our website;
   
* maintaining a record of product queries, complaints and feedback
relating to our products;
    * sending you material on our
activities and products or developments that ANZ Solar believes may be
of interest to you and tailoring marketing services to suit your needs;
   
* to comply with legal obligations such as notifying you of matters
that we may be required by law to notify you of;
    * managing,
planning and arranging meetings between you and our sales
representatives; and
    * generating customer lists for the purposes
of market research.

As ANZ Solar changes and grows ANZ Solar
might buy or sell companies, subsidiaries or assets and generally,
customer information is one of the transferred business assets,
particularly if ANZ Solar or substantially all of its assets are
acquired.

Generally, we require that organisations outside ANZ
Solar who handle or obtain personal information as service providers to
ANZ Solar acknowledge the confidentiality of this information, undertake
to respect an individual’s right to privacy and comply with the
National Privacy Principles and this Privacy Policy. However, we are not
responsible for the privacy or security practices of any third party
(including third parties that we are permitted to disclose your personal
information to in accordance with this policy or any applicable laws).
The collection and use of your information by such third party may be
subject to separate privacy and security policies.

In most cases,
if you do not provide information about yourself which ANZ Solar has
requested, ANZ Solar may not be able to provide you with the relevant
service or information required.

Notice

Where ANZ Solar
collects personal information directly from you, we will inform you
about the purpose and use of the collected information and the choices
and means, if any, we offer individuals for limiting what we do with
their personal information.

Security of personal information

ANZ
Solar is committed to keeping your personal information secure. All
reasonable precautions will be taken to protect information from loss,
misuse or alteration. We will take all reasonable steps to protect the
personal information that we hold from misuse, loss, or unauthorised
access.

While we endeavour to keep information on our website,
including those provided by you or on your behalf, secure and
confidential, we will not be responsible for any breach of security
caused by third parties and do not represent that our website is
completely secure.

ANZ Solar has directed its staff that personal
information must be dealt with in accordance with this Privacy Policy
and kept secure from unauthorised access or disclosure. We will limit
access to personal information to ANZ Solar personnel on a need to know
basis. We educate our staff about their duty to protect your privacy and
provide training regarding this Privacy Policy.

Cookies

ANZ
Solar, in common with many website operators, may use standard
technology called cookies on its website. Cookies are small data files
that are downloaded onto your computer when you visit a particular
website. Cookies help provide additional functionality to the site or to
help us analyse site usage more accurately. For instance, our server
may set a cookie that keeps you from having to enter a password more
than once during a visit to one of our sites. In all cases in which
cookies are used, the cookie will not collect personal information
except with your explicit permission. You can disable cookies by turning
them off in your browser, however, some areas of our website may not
function properly if you do so.

Spam

ANZ Solar’s
interactions with you are also regulated under the Spam Act. ANZ Solar
complies with these laws and will not send you a commercial electronic
message unless permitted by the Act.

IP Addresses

An IP
(internet protocol) address is a number that is automatically assigned
to your computer by your internet service provider when you log on. Your
IP address is not linked to your personal information but we do
preserve the right to use IP addresses to identify individuals who may
threaten our site, services or customers.

Clickstream data

A
'clickstream' or 'clickstream data' reflect the specific web pages
visited by an individual user and importantly, the manner or traffic
pattern by which a user moves from one web page to another. ANZ Solar
may choose to track this information within its website. This
information is tracked and used to understand user habits and
personalise the content, banner ads and promotions that users will see
on the website. Clickstream data does not contain or reveal any personal
information about the user.

Links

ANZ Solar’s website may
contain links to other sites that we think may be of interest to you.
However, ANZ Solar is not responsible for the privacy practices or the
content of such web sites. When linking to the other site, you should
always check that the site's privacy policy before providing any
personal information.

Mail and email information

If you
wish to stop receiving any emails or other communications from ANZ Solar
which may be sent to you in the future based on your request for this
information, or if you have submitted personally identifiable
information through ANZ Solar’s web site and would like to have that
information deleted from our records, please notify us.

ANZ Solar
will preserve the contents of any email message that you send if we
believe that we have a legal requirement to do so. Emails sent to or
from ANZ Solar are routinely monitored for quality control, systems
administration and legal compliance purposes.

Sales
Representatives

Our sales representatives will collect general
information about you as outlined above.

Accessing and updating
personal information that ANZ Solar holds about you

ANZ Solar has
appointed a Privacy Officer to oversee our management of personal
information in accordance with this Privacy Policy and the Commonwealth
Privacy Act. The Privacy Officer’s contact details are set out below in
How to contact us.

You can, in most cases, access the personal
information ANZ Solar holds about you. If you wish to do so, please
contact the Privacy Officer. We endeavour to ensure that the personal
information we hold is accurate, complete and up-to-date. Please contact
the Privacy Officer if you believe that the information ANZ Solar holds
about you requires changing or becomes out-of-date.

Changes to
our Privacy Policy

ANZ Solar reserves the right to amend this
Privacy Policy from time to time. Should any changes occur to our
Privacy Policy, it will be posted on our website and will be available
on request.

How to contact us

If you have any questions
about ANZ Solar and privacy, wish to provide feedback about this privacy
policy, would like to update your personal details held by ANZ Solar or
wish to access information held by ANZ Solar about you, please contact
our Privacy Officer using the contact details below. ANZ Solar will
endeavour to act promptly in response to a request.


New Zealand Office:
Level 27 PWC Tower, 188 Quay Street,
Auckland
Tel: 09-3076888
Fax: 09-3632965
P.O Box 6566,
Wellesley St. Auckland city, New Zealand

Australia Office:
Telephone:
(612) 9238 8026
Fax: (612) 92388080
Address: Level 25, Chifley
Tower, 2 Chifley Square, Sydney, NSW 2000, Australia
 
Web development: Netspec Australia